All orders are shipped with confirmation delivery. Orders over $100 come with signature delivery meaning you will need to sign for the package. Orders are sent out within 24-48 hours of payment. Please allow up to one week for delivery for priority mail and up to ten days for first class orders. We do guarantee our knives. Our knives are brand new not refurbished or used. There is a 25% restocking fee for all non defective returns and we do not return the shipping cost . We have online tracking so when your package is on its way we will email you the tracking #. You can send money orders,cash to
RNK direct sales
204 lincoln st paola ks 66071
phone # 913-783-4761
we do accept matercard and visa ,discover credit cards through our payment processor authorize.net!!
We do not ship internationaly. We do ship to the other 50 states. Kansas legalized automatic switchblade knives and residents can now order but not all things we sell can be sent to kansas residents. So if your a resident of kansas make sure you check out the laws before you order. Anything that is illegal in kansas will not be sent to you if you order it!
if you have any problems with the credit card payment form when you check out you can call us and do it over the phone.
If you send a money order,personal check,cashiers check or cash please make sure you print off the invoice form and include it in with payment.
SHIPPING IS AS FOLLOWS: For money orders click on the money order section, print that invoice off and include with all money orders. The shopping cart will calculate the shipping for money orders. If you are ordering 13 or more knives and sending in a money order you will have to email us to get an exact shipping price. All orders 13 oz. or larger or any knife larger than an average pocket knife goes PRIORITY MAIL 2-4 DAYS! ALL ORDERS MUST BE SHIPPED TO THE BILLING ADDRESS PROVIDED ON THE CREDIT CARD. If you want your order shipped elseware you will need to send a money order. We do not accept merchandise returned without ORIGINAL PACKAGING if merchandise was shipped with retail packaging. We expect merchandise to be sent back in the EXACT CONDITION it was received in.
Defective knives: You have 3 business days from the date the merchandise was received to check out the merchandise and if its defective or the wrong knife to contact us by email and give us the model # and whats wrong with the item. Anything past 3 days won't be accepted. No returns will be accepted without authorization acceptance. We are not the manufaturer and cannot be held liable for any manufactures defects. We buy and sell the products and do not pay for return shipping. Its up to the purchaser to take care of all return shipping. We will pay to ship the item back to you once its exchanged. When you buy something from a store do you normaly ask them for gas money to take the item back? Do they check the item before leaving the store by tearing open the manufacturers packaging and checking the parts before they sell? The answer is NO! Thats up to the manufacturer and the seller cannot be held liable. Most reputable knife manufaturers will replace your knife for you if you ask them. We do not warranty any use of the knives. If you get the wrong knife we will pay for shipping back to us. Let us know and we will email you an RMA #. We are fully aware of all dates and times merchandise is received by purchaser. If you return a knife we can refund you or exchange it for the same knife or give you a different knife or knives for the same cost. If you want something different than what you sent back make sure you leave a note in the package of what you want. If you want to get a knife that cost more that what you are returning, put a note in the package with cash or money order to make up for the difference.
Wholesale defectives knives - If you buy wholesale knives from us by the dozen it is the buyers responsibility for the return shipping of all defective items. We do not hand check wholesale orders for defects. The same way they come in is the same way they go out. We are not the manufacturer and will not pay for the manufacturers position!
We offer a Limited Guarantee on all of our products to be free of defects. Any merchandise that has been unassembled or tampered with WILL NOT BE ACCEPTED! This VOIDS the LIMITED GUARANTEE we offer immediately. There are absolutely NO EXCEPTIONS to this rule. ALL FRANK BELTRAME KNIVES are sold as is no refunds or exchanges will be given. Beltrame knives are hand made knives from italy. We do hand check each knife before it gets shipped so there are no problems.